FAQS
Escape the routine and unwind in the mountains:
Whitsun Package
Escape the routine and unwind in the mountains:
Whitsun Package
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Best price guaranteed
Exclusive Offers
Flexible rates available
Gastronomic offers
Best price guaranteed
Exclusive Offers
Flexible rates available
Gastronomic offers
We answer your questions before you even pack
Do you have inquiries about your reservation, hotel services, or activities in the area? In this section, you’ll find quick and clear answers so you can prepare your trip with complete peace of mind. Everything you need to know, all in one place—simple, smooth, and without surprises.
Any doubt?
Check-in begins at 3:00 PM, and check-out is available until 12:00 PM. This schedule allows us enough time to prepare each room carefully for our guests. If your room is ready earlier, we will gladly offer an early check-in whenever possible. Late check-out may also be arranged upon request, subject to availability.
Yes, we accept holiday vouchers and holiday cards as a valid payment method. If you would like to use vouchers for your reservation, please inform our reception or reservations team in advance so we can assist you with the process.
Your accommodation includes several complimentary services designed to make your stay comfortable and relaxing. The room rate covers daily breakfast, access to our parking facilities, and free entry to our SPA area, which features a gym, jacuzzi, indoor pool, sauna, and relaxation spaces. Everything you need for a complete mountain getaway is included.
Silena Mountain Spa can be enjoyed exclusively by reservation, ensuring a peaceful and private atmosphere for all guests. Each session has a time limit, so we recommend booking in advance. To reserve your spa experience, you may:
- Call the Spa Reception at 0754 075 000
- Email us at silenaspa@hotelsinaia.ro
- Visit the Spa Reception directly during your stay
Our team will be happy to help you choose the best available time.
Yes, an extra bed can be added to any room for an additional cost of 100 RON per night. This option is ideal for families or guests traveling in small groups. Children under 6 years old stay free of charge when sharing existing bedding with their parents.
Hotel Sinaia offers a variety of culinary options to suit every taste. Guests can enjoy traditional Romanian cuisine, casual meals, international dishes, or refined fine dining experiences. Discover our restaurants such as La Roq, Crama Rina, and Apres Sinaia, or unwind with a coffee, cocktail, or warm drink at The Lobby Bar. For full details, please visit our Dining section.
We provide an on-site parking lot for guests. Access is managed through a ticket-based system: you can collect a ticket at the main entrance and validate it afterward at reception. Parking fees are:
- 20 RON/night for reservations made directly through our website or reservations department
- 40 RON/night for bookings made via third-party platforms
We recommend booking directly to benefit from the reduced rate.
Yes, Hotel Sinaia offers a dedicated kids’ room where younger guests can enjoy playtime in a safe and fun environment. The playroom is open daily from 11:00 AM to 7:00 PM, making it a great option for families looking to relax while children stay entertained.
No problem at all. If you couldn’t find the answer you were looking for, our team is always here to help. Simply contact us through the form below or call our reception directly, and we will gladly provide any additional information you may need before or during your stay.